Mentorship best practices

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Mentorship Best Practices Guide - RISE Global

01

What is mentoring?

Mentoring is a process where a more experienced person (the mentor) helps a less experienced person (the mentee) discover new areas of knowledge and insight in a particular field.

Mentors help mentees set professional goals through ongoing, time-limited, and confidential conversations and other learning activities.

Core principle

The mentoring relationship is built on mutual trust and respect. Both parties bring something to the table - the mentor brings experience, the mentee brings ambition and a fresh perspective.

What mentoring is not

Mentoring is not coaching, therapy, or a job placement service. It is not the mentor doing the work for the mentee. The mentor guides. The mentee acts.

Who can be a RISE mentee?

  • University or college students
  • Recent graduates looking to enter the workforce
  • Early-career professionals (fewer than 5 years of experience)
  • Kenyan professionals seeking local and international career development

02

Building the relationship

The quality of your mentoring relationship depends on how you build it in the first two sessions. Most problems - lack of progress, disengagement, mismatched expectations - trace back to a weak start.

Matching process

RISE matches mentors and mentees based on professional background, industry expertise, career goals, and other factors from the application form. A brief interview helps clarify aspirations before matching.

Time commitment

The programme runs for 8 weeks. Expect roughly 2 hours per week with your mentor. The exact schedule should be discussed and agreed upon by both parties at the start.

First session priorities

  • Introduce yourselves beyond job titles - share your career story
  • Establish communication preferences (WhatsApp, email, video call)
  • Agree on meeting frequency and duration
  • Discuss confidentiality expectations
  • Begin identifying the mentee's key goals for the 8 weeks

What a productive relationship looks like

Both parties show up prepared. The mentee drives the agenda. The mentor listens before advising. Sessions end with clear next steps. Progress gets documented.

03

Setting effective goals

Supporting a mentee to set their own goals is a core part of mentoring. Do not set goals for the mentee - support them in identifying and owning their own.

Goals should cover a mix of short-term targets (achievable in 2–4 weeks) and longer-term ambitions (end of programme or beyond). They can cover soft skills like motivation and confidence as well as tangible outcomes like securing a job or completing a certification.

Tool available

RISE provides a Goal Tracker spreadsheet. Complete it together after the second meeting and revisit it at each check-in stage. Download it at riseglobal.co.uk/resources/for-mentors

The SMART framework

Every goal in the tracker should pass this test:

S
Specific
Clear and focused - not "improve my CV" but "rewrite my CV with 3 quantified results per role"
M
Measurable
You can tell when you've achieved it - a number, a date, a concrete output
A
Achievable
Ambitious but realistic within the mentee's current circumstances
R
Realistic
Aligned with the mentee's resources, time, and skill level
T
Time-specific
Attached to a deadline - a check-in date or end-of-programme target

Important

Goals may change between check-ins. That is expected - not a sign of failure. New information, new priorities, or a shift in direction should all be reflected in updated goals.

04

Making the most of every session

Poor sessions are usually unplanned sessions. Both mentor and mentee should arrive with a clear idea of what they want to cover.

Before the session (mentee)

Set the agenda. Review goals from the Goal Tracker. Note any blockers or wins since the last session. Come with at least one specific question.

Before the session (mentor)

Review the last session's notes. Think about relevant experiences or connections you can bring. Prepare to listen more than you speak.

During the session

Start with a brief check-in on the mentee's week. Work through the agenda. Share experiences - don't just give instructions. End with agreed next steps and a date for the next session.

After the session

Update the Learning Log or Goal Tracker. Note what the mentee committed to doing before the next session. Both parties should leave with clarity on the next step.

Warning sign

If the mentee arrives without any prepared questions or topics three sessions in a row, address it directly. Passive engagement from the mentee is the most common reason relationships stall.

05

SWOT analysis

SWOT analysis is one of the most useful tools in the mentoring relationship. Encourage your mentee to complete one early in the programme. It builds self-awareness and gives both parties a common language for discussing development.

Strengths

What skills, knowledge, or attributes does the mentee already have? What do others praise them for?

Weaknesses

Where do they struggle? What skills are missing for their target role? What feedback do they repeatedly receive?

Opportunities

What openings exist in their field right now? What networks or resources could they access through RISE or their mentor?

Threats

What obstacles could hold them back - market conditions, skill gaps, competition, or personal constraints?

Use the SWOT output to inform the goal-setting conversation. Strengths become selling points. Weaknesses point toward development goals. Opportunities become action items. Threats become contingency plans.

Download

A SWOT analysis template is available at riseglobal.co.uk/resources/for-mentors. Both parties should fill it out independently first, then compare answers together in session.

06

Reporting and check-ins

Check-ins are not administrative overhead. They are the mechanism that keeps the relationship on track and gives RISE the information needed to support both parties.

Stage When Purpose
1st report After the 2nd session Confirm the relationship has started. Document initial goals. Flag any early compatibility concerns.
2–3 week check-in 2 to 3 weeks in Reflect on early progress. Identify any blocks. Adjust goals if needed. Decide whether to continue.
5–6 week check-in Midpoint review Measure progress against goals. Decide whether to extend support or begin winding down. Review with the Goal Tracker.

What happens if you don't report?

RISE cannot identify whether young professionals are getting appropriate support, cannot intervene if a mentee is struggling, and cannot improve the programme year over year. Reporting is how impact gets measured - and how future mentees benefit from what you learn.

At each check-in, ask

Is progress being made? Are both parties committed? Is there a personality clash or a need for a mentor from a different industry background? Is this relationship worth continuing?

07

Ending the relationship well

All RISE mentoring relationships end at 8 weeks. That is not a limitation - it is the structure that makes them work. A clear endpoint creates focus and prevents the relationship from drifting.

Begin preparing for the end in the final 2 weeks. Do not leave the conversation until the last session.

01
Acknowledge
Raise the upcoming end early. Discuss how both parties feel about it. Normalise the transition - it is a milestone, not an abandonment.
02
Prepare
Review the goals you set at the start. What did the mentee achieve? What still needs work? Set up additional sources of support before the relationship formally ends.
03
Recognise achievements
Look back at the Goal Tracker together. Name what changed. Endings are the moment to make progress visible - do not skip this step.
04
Celebrate
Consider nominating strong mentee progress for RISE Celebrate Success recognition. Mark the end as an achievement, not just a deadline.
05
Review and evaluate
Identify what you both learned. What worked? What would you do differently? This reflection benefits future cohorts and your own development as a mentor or mentee.
06
Future contact (optional)
You may choose to stay in contact independently after the programme ends. This falls outside the RISE programme and is a personal decision. It is not expected or required.

If more support is needed

If the mentee still needs guidance when the 8 weeks end, direct them to the RISE Programme Coordinator. Do not extend the formal relationship without programme approval.

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